Our Privacy Statement:

We value and respect your privacy.

When you purchase office equipment or supplies from EBS of NJ either through our Union, NJ store or via our website we protect your privacy.   We do not sell, rent, or exchange customer information. We may share your e-mail address with UPS, FedEx and USPS in order for you to receive shipping confirmation.  Please visit their websites for information regarding their privacy policies.

Of course our privacy statement policy does not apply to information we are required to disclose by law, or in cooperation with law enforcement agencies.

If you would prefer to browse over the internet but place your order via fax or telephone you may do so.  Your information will be safeguarded and handled in a secure manner.  

We use the services of Americart to provide us with a safe and secure online ordering system.  Once you are ready to complete an order and provide us with your payment information you will be rerouted to Americart's secure website where you will complete the transaction.  Your order information is sent to us through a "secure session" established with Secure Socket Layer (SSL). This technology encrypts, or scrambles, your account information before it is sent to us making it difficult for anyone other than EBS of NJ to obtain your information.

We have instituted office procedures to handle your confidential information in a secure manner.  If you have any further questions regarding our privacy policy please do not hesitate to e-mail or phone us

Return Policy:

EBSofNJ.com offers a 30 day return policy for all purchases made from our website. All items accepted for return and refund within the 30 day return period are subject to a 15% restocking fee. Original shipping and handling charges are not refundable. The Customer is responsible for return shipping and handling charges on all returned items. If the original item was shipped for free an additional charge for the original shipping cost may apply. All customers must obtain an RMA# (Returned Merchandise Authorization) from EBSofNJ.com prior to returning the product. Any shipment received without an RMA number will be refused and returned to you with no credit issued. RMA numbers are valid for 15 days from date of issue. All returned items must be 100% complete, in original factory 'like new' condition, with original boxes, other packing materials, inserts, warranty card(s), manuals, software, cables and accessories. Additional charges or adjustments to the rufund may apply if the merchandise is not returned according to the requirements listed above.

Before requesting an RMA number (Return Merchandise Authorization), make sure that you have read and understand our Return Policy.

To obtain an RMA#, please email us at ebsofnj@aol.com.

Subject to initial review, RMA#’s and instructions for the return will be emailed to customer within 5 days of receipt.

It is recommended that all returned packages be sent fully insured. If a package you send is lost or damaged in transit, EBSofNJ.com will not be held responsible for any loss. We suggest that you use a shipper that can provide you with proof of delivery and package tracking. The RMA number must appear clearly on the shipping label affixed on the outside of all returned shipments. The outer box is not to be marked in any other way.

We reserve the right to refuse any package sent to usthat does not meet the requirements stated above.

Upon receipt and inspection of your return, you will be notified of any adjustments to the refund amount and the approved refund amount will be credited to the original credit card used for purchase.